How many issues are there in the collection?
We've planned 80 issues. Don't forget, if you take out a subscription you are not obliged to buy all 80 - you may cancel your subscription at any time!
I can't get through on the phone number given.
We have several lines dedicated to helping you, but they can be busy at peak times so please keep trying.
Alternatively, please email our Customer Services Team at email@example.com
How can I get back copies?
To order back copies, please contact our Customer Services Team on 0844 472 5219 or email firstname.lastname@example.org . Please note that it can take up to 21 days to deliver your back copies.
What day is the collection on sale?
How can I get copies if I live outside the UK?
I am sorry, we cannot send copies outside the UK or Ireland at the moment.
I can't see some of the pages on the website. Help!
It may be a temporary problem, so please click Refresh to reload the page. If you are experiencing problems getting through to the secure order area when trying to place a subscription order, please email us on the customer service website enquiry email address.
How much does it cost to subscribe?
If you live in the UK, the per issue prices are as follows: £0.99 for issue 1, £2.99 for issue 2 and £4.99 from issue 3 onwards (postage and packing are free). If you live in Ireland, the per issue prices are as follows: €1.99 for issue 1, €4.99 for issue 2 and €7.99 from issue 3 onwards (+€1.50 per issue for postage and packing). If you would like to subscribe you can do so via our subscription page.
Can I get the free gifts without subscribing?
These gifts are exclusive to subscribers, but if you would like to subscribe you can do so via our subscribe page.
What methods of payments do you accept?
You can pay by Direct Debit, Visa, Delta, Mastercard. Please call our customer services team to make the arrangements.
I have not received all my issues, can you help?
Our Customer Services Team can sort this out for you. If you email the team, please include your name and subscription reference in the subject line.
I have received the wrong issue/s.
We will replace all your issues with the correct copies. Please post your incorrect copies to address below with a note including your name, address, subscriber number and which issues you should have received to: Baked and Delicious, FREEPOST (SWB20869), Ringwood, BH24 1ZZ. Alternatively you can contact our Customer Services Team on 0844 472 5219 or email email@example.com. Please include your name and subscription reference on the subject line
How do I cancel my subscription?
You can cancel at any time - please contact our Customer Services Team or call 0844 472 5219. If you email the team, please include your name and subscription reference in the subject line.
I can't find copies in the shops - help!
You can ask your newsagent to place a regular order for you so you can pick up your issues from them. If you need back copies you can ask your newsagent to order them for you or just contact our Customer Services Team. Don't forget, if you take out a subscription, issues will be delivered to your door free and you get some great subscription gifts! Full details are given on the subscribe page of this site. Please click here to find your nearest stockist.
Could the silicone bakeware discolour and change the properties of the silicone?
Cake mixture or dough containing certain fruits or strong colours may cause some discolouration to silicone moulds when baked. This will not affect the performance of this product